Huawei
Improving the Chatbot Experience
Timeline
Jun. 2019 - Sept. 2019
Project
Chatbot
Role
Data Science Intern
Team
Digital Experience Team
Summary
I joined the Digital Experience Team in Huawei during my summer internship. During my internship, I collaborated with talented team members including the Product Manager, Experience Designers, and the rest of the engineering team to improve a chatbot application on Huawei Cloud. While participating in designing a new NLP model for multilingual inputs and implementing new features, I paid attention to balance trade-offs between engineering complexity and user experience. This experience deepened my understanding of product development process, team collaboration and agile methodologies. Please contact me for more information!